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There are some things that are just easier to promote than others.  Car dealers, for instance, have it easy — when they want to sell a car, they

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When you can’t get in the front door, you have to look for other ways to get in.  So, work on getting

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In evaluating candidates’ answers to behavioral questions, don’t be fooled by how good a response sounds if it

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Most of us understand the value of marketing to prospects and clients to increase referrals and profits.  But what about internal marketing?

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Selling is hard work. It is one of the most difficult jobs in our economy. As a salesperson, you face continual rejection, potential failure,

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We’ve compiled a sampling of behavioral questions you may want to work into your interviews.  Behavioral interview questions can help you

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We’ve all seen them as we drive down the road.  Some funny, some obnoxious, some interesting and relevant.  They’re definitely attention-getting.  But

 

We’ve all seen them as we drive down the road.  Some funny, some obnoxious, some interesting and relevant.  They’re definitely attention-getting.  But
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You can’t be everywhere at once.  So let your brochures and other literature do some work for you!  By using point-of-purchase promotions

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To ensure an effective interview, you will want to make every effort to create an environment in which everyone will be at ease. 

Before the interview be sure

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One of the final stages in making a selection for a new employee is to check their references...read more

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Hi, I'm new to the home care industry and I am not sure where to begin and how to get all my hard work to start paying off...read more

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Because listening doesn’t come naturally to many of us, it is very important that you practice to be a good listener.  Today, we’ll review a few pointers on how

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In the book "The Millionaire Mentor" by Greg Reid, I found a little item urging salespeople not to waste time on...read more

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I am new to home care. My agency was certified last summer and we are having a hard time getting...read more

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In the grand scheme of things, remembering to send a note for Doctor's Day or...read more

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An extremely important aspect of interviewing that should never be overlooked is making sure your interview questions

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Let's say that you want to determine a potential nurse's problem-solving abilities, especially in a highly charged situation that involves an incensed patient...read more

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Part of being a great account executive is having the ability to overcome challenges with clients and referral sources...read more

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Every now and then it's helpful to take a step back from what we think we know and refresh our memories with some tried-and-true selling strategies. Here's a quick reminder of three important ones...read more

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TV is obviously one of the best ways to reach the greatest number of people with a single message. But it's also one of the most expensive ways...read more

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Behavioral questioning comes as close to real-life situations as possible...read more

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Hospices and, to a lesser degree, healthcare in general have a tendency to reject the idea of marketing...read more

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You've gotten the referral. Your work is done, right? Wrong!...read more

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While "be nice" may seem like simple advice, showing courtesy and appreciation for clients can actually be critical to your success...read more

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Direct mail is one of the most powerful ways to market your Home Care agency or Hospice, but it's not for the faint of heart...read more

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People prefer to do business with experts. You will see a marked increase in your referrals if you can...read more

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As marketers, it's often easy to get caught up talking about "yourself" (your agency)...read more

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Identify all of your current referral sources. Make a list of all potential referral sources in your...read more

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Another successful strategy for becoming an information source for your community is to have a newspaper column of your own...read more

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While it may seem counterintuitive, a problem can actually become one of your best sales tools...read more

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One of the most common marketing tools is also the one that is often most overlooked by Home Care and Hospice agencies...read more

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Choosing a home care agency is a confusing and sometimes overwhelming decision for a client or family member...read more

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There are some things that are just easier to promote than others. Car dealers, for instance, have...read more

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It is very important when building relationships that you establish your own personal "brand" in your customer's eyes...read more

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In order to keep good employees around, you must let them know they are appreciated and that they are contributing to the success of the company...read more

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Sometimes it's a good idea to mix things up and run a joint sales call or tandem meeting with another salesperson...read more

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You've likely heard of the 80/20 Rule, also known as the Pareto Principle...read more

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